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1. Introduction
 

Welcome to Soul Sync (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.soulsyncshine.com (the “Website”), and when you use our services.

Please read this policy carefully. By using our Website or booking a session with us, you agree to the collection and use of information in accordance with this policy.
 

2. Information We Collect
 

We collect several types of information from and about users of our Website and our services:
 

2.1 Personal Data

This is data that identifies you or can reasonably be used to identify you. It may include:

• Name, e-mail address, phone number (for contact or bookings)

• Address (if applicable for billing or session purposes)

• Payment information (if you pay via our Website or through our booking system)

• Any other information you provide when you fill out forms, contact us, or engage with our services (for example: “How can I help you” message)
   

2.2 Usage Data & Technical Data

We may also collect information about how you access and use the Website (“Usage Data”). This may include:

• IP address

• Browser type and version

• Device type and operating system

• Referring website, pages visited, time spent, and other diagnostic data

• Cookies and similar tracking technologies
   

3. How We Use Your Information
 

We use the information we collect for various purposes, including to:

• Provide, operate, maintain, and improve our Website and services

• Manage bookings, sessions, and communications with you

• Respond to your inquiries, questions, or requests

• Send you updates, promotional materials, or notices (where you’ve opted in)

• Monitor usage and trends to improve our offerings

• Comply with legal obligations
   

4. Legal Basis for Processing
 

Where applicable (especially for clients in jurisdictions with data-protection laws), our legal basis for collecting and using your personal data will depend on the information concerned and the specific context. Generally this will include:

• Your consent (you provide us the data and agree)

• Performance of a contract (you book sessions and we provide them)

• Our legitimate interests (e.g., improving our services) so long as your rights do not override those interests
   

5. Disclosure of Your Information
 

We may share your information in the following ways:

• With service providers who perform functions on our behalf (e.g., payment processors, booking platforms, email service providers)

• With professional advisors or legal authorities where required by law or to protect our rights

• With our affiliates or partners, but only with your consent or as permitted by law

• In connection with a merger, acquisition, bankruptcy, or other corporate event
   

6. Data Security
 

We implement appropriate technical and organisational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet, or electronic storage, is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
 

7. Data Retention

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We will retain your personal data only as long as necessary to fulfil the purposes we collected it for (including legal, accounting, or reporting requirements). When no longer needed, we will securely delete or anonymise your data.

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8. Cookies & Similar Technologies

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We may use cookies and similar tracking technologies to track activity on our Website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

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9. Your Rights

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Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access – you may request a copy of the personal data we hold about you

• The right to rectification – you may ask that we correct any inaccurate or incomplete data

• The right to erasure – you may request that we delete your personal data (subject to legal obligations)

• The right to restrict or object to processing – you may ask us to limit our use of your data or object to certain uses

• The right to data portability – you may request the personal data you provided in a structured, commonly used format

• The right to withdraw consent at any time (where processing is based on consent)

If you wish to exercise any of these rights, please contact us using the contact details below. We will respond to your request within a reasonable timeframe.

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10. International Transfer

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Your information, including personal data, may be transferred to — and maintained on — computers located outside your state, province, or country. If you are outside India and choose to provide information, please note that we transfer data to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

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11. Children’s Privacy

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Our Website and services are not directed to individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us personal data, please contact us. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information.

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12. Links to Other Sites

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Our Website may contain links to other websites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites.

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13. Changes to This Privacy Policy

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We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will also update the “Last updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

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14. Contact Us

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If you have any questions about this Privacy Policy, please contact us:

• Email: info@soulsync.com (as listed on your site)

• Phone: +91-8979005050

• Address: (You may insert your business address here)

Thank you for visiting Soul Sync. Your trust means a lot to us and we are committed to protecting your privacy.